Unlock Exciting Opportunities at Standard Bank: Join as a Universal Banker (Level 1) – 5 Positions Available
Overview: Standard Bank invites dynamic individuals to apply for the position of Universal Banker (Level 1), offering exciting opportunities across various locations in South Africa.
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As a Universal Banker, you will play a pivotal role in addressing customer banking needs, managing queries on banking products, and overseeing customer accounts.
Explore the enriching career prospects with one of Africa’s leading financial institutions.
About Standard Bank: As a cornerstone in South African banking, Standard Bank Group Limited stands as the continent’s largest lender by assets. With a 160-year history and headquarters on Simmonds Street, Johannesburg, Standard Bank is committed to fostering Africa’s growth through innovation and strategic financial solutions.
Job Purpose: The Universal Banker (Level 1) role is focused on meeting customer banking needs, addressing inquiries on banking products, and overseeing customer account activities.
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The incumbent is expected to address these demands while adhering to product and legislative parameters such as the Financial Advisory and Intermediary Services Act (FAIS).
Duties and Responsibilities: Selected candidates will undergo comprehensive banking qualification training at an NQF level 5, aiming for FAIS accreditation. Responsibilities include:
Understanding Banking Processes: Gain a deep understanding of banking processes, policies, and products. Building Sales and Service Skills: Develop strong sales and service skills for an exceptional customer experience. Information Analysis: Utilize adept information analysis skills for efficient decision-making and problem-solving. Adherence to Financial and Regulatory Frameworks: Ensure compliance with financial and regulatory frameworks, including FAIS. Client Inquiries Resolution: Handle and resolve client inquiries professionally and efficiently. Relationship-Building: Cultivate positive relationships with clients, a fundamental aspect of the Universal Banker role. Effective Time Management: Manage time effectively to meet role demands and deliver high-quality service. Qualifications: Prospective candidates should possess the following qualifications:
National Certificate in Banking (NQF5 FAIS Recognized Qualification): A foundational requirement for this exciting career opportunity at Standard Bank.